Terms & Condition for the sale of products via website veeprho.com.

The operator of the website is VEEPRHO PHARMACEUTICALS, s.r.o., ID no. 026 14 774, registered office at Radiová 1122/1, Hostivař, 102 00 Prague 10, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 221520 (hereinafter referred to as the “Seller”).


These Terms & Conditions of the Seller (hereinafter referred to as “TC”) regulate, in accordance with the provision of Section 1751 Subsection 1 of Act no. 89/2012 Sb., the Civil Code (hereinafter referred to as the “Civil Code”), mutual rights and obligations of the contracting parties arising in connection or from purchase contract (hereinafter referred to as the “Contract”) concluded between the Seller and another natural or legal person who acts within their business activity as an entrepreneur (hereinafter referred to as the “Buyer”), usually, but not exclusively, in writing. Seller and Buyer are collectively referred to as the “Parties”.

The Seller declares, and the Buyer acknowledges, that all products offered by them are not suitable for human use.

The Buyer declares that they are:

  • An entrepreneur within the meaning of § 420 et. seq. of the CC, and that he has the necessary authorization for the possession, handling, processing, or any other disposition of chemical substances and mixtures within the meaning of Act No. 455/1991 Coll., the Trade Licensing Act, as well as other special laws, or
  • A university within the meaning of Act no. 111/1998 Sb., on Universities, which holds, handles, processes or otherwise dispose of chemical substances and mixtures in the course of its research, scientific, and teaching activities, with the understanding that if such statement proves to be false or misleading, it shall constitute a material breach of the Contract and the Buyer shall indemnify the Seller against any damages incurred by the Seller, including any penalties imposed by public authorities

These TC are valid and effective from 18th April 2024.

  • If in any form a reference is made to Terms & Conditions during the conclusion of the Contract, these TC or their later versions are meant.
  • Provisions deviating from TC can be negotiated in the Contract, especially in the offer or demand, which become part of the Contract. Deviating provisions in the Contract take precedence over the provisions of TC.
  • The provisions of TC are an integral part of the Contract. All disputes arising from the Contract will be resolved before the courts of the Czech Republic according to the legal system of the Czech Republic.
  • The Seller reserves the right to unilaterally change these TC. In such a case, they will publish this change on its website in advance of its effectiveness. Such a change to TC does not affect the rights and obligations arising during the period of validity of the previous version of TC.
  • The Parties have excluded any impact of trade practices on the Contract. The relevant part of Section 545 and the entire Section 565 of the Civil Code are excluded. 


  1. The Seller is entitled to set up the possibility for the Buyer to register a user account on the website http://veeprho.com/ (hereinafter referred to as the “web interface of the store”), through which the Buyer will be able to order products (hereinafter referred to as “user account”). If the web interface of store allows it, the Buyer can also order products without registration directly from the web interface of store.
  2. When registering on the website and ordering products, the Buyer must provide correct and truthful information. The Buyer is obliged to update the information provided in the user account in case of any change. The information provided by the Buyer in the user account and when ordering products shall be deemed correct by the Seller. 
  3. Access to the user account is secured by a username and password. The Buyer shall maintain the confidentiality of the information necessary to access its user account and acknowledges that the Seller shall not be liable for any breach of this obligation by the Buyer. 
  4. The Buyer is not entitled to allow third parties to use the user account.
  5. The Seller may cancel the user account, especially if the Buyer does not use their user account for more than 12 months or if the Buyer violates their obligations under the Contract (including the TC).
  6. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller’s hardware and software equipment, or the necessary maintenance of third-party hardware and software equipment. The Seller shall not be liable for the non-functionality or unavailability of the user account or the store’s web interface caused by third parties.


  1. The website interface contains a list of products offered for sale by the Seller, and the Buyer can request for quote regarding the price of products via contact form present at each individual product. The Seller may subsequently provide information requested by the Buyer.
  2. All offers for the sale of products placed on the website of the Seller are of an informational nature only and the Seller is not obliged to conclude the Contract regarding these products, the provisions of Section 1732 Subsection 2 of the Civil Code are thus excluded. The Seller is also not obliged to make any reply to the Buyer’s request for quote under paragraph 3.1.
  3. The information provided by the Seller to the Buyer in accordance with paragraph 3.1. usually include price for the relevant quantity of selected products including VAT (if applicable), and expenses connected with packaging, labelling, transportation of the products, and estimated delivery time. Once this quote is given, the Buyer may review it and request additional information if necessary. Prices and quotes stated by the Seller are subject to change, and the Seller is allowed to change them without prior notice until the Contract would be concluded.
  4. After the quote is given by the Seller, the Buyer may place an order for the selected products (hereinafter referred to as the “Order”). The Order and the price quoted is binding for the Buyer, and the Contract is concluded between the Parties by its placement.
  5. The Seller can cancel any Order at any time without giving the Buyer reason for such cancellation. A refund is issued in such a case.
  6. The Buyer acknowledges that the Seller is not obliged to conclude the Contract, especially with persons who have previously materially breached their obligations towards the Seller. The Parties exclude the application of the provisions of Section 1740 Subsection 3 of the Civil Code, any change compared to the original quote request is considered a new request to conclude the Contract by the Buyer.
  7. If is explicitly stated by the Seller on the web interface of the store, the Order may be also placed by the phone or e-mail. 


  • The Buyer may pay the price of the products and any costs associated with the delivery of the products under the Contract to the Seller in the following ways:
  • by wire transfer to the Seller’s account specified in the order confirmation (hereinafter referred to as the “Seller’s account”);
  • by credit card;
  • through the PayPal service operated by PayPal (Europe) S.à r.l. et Cie, S.C.A., identification number: B 118 349, with registered office at 22-24 Boulevard Royal, L-2449 Luxembourg

or in any other way that is stipulated on the web interface of the store.

  1. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with the packaging and delivery of the products in the agreed amount. Unless expressly stated otherwise, the purchase prices shall also include the cost associated with the delivery of the products.
  2. The Buyer is obliged to pay the purchase price of the products together with a variable payment symbol if the Seller requires such a variable payment symbol. The Buyer’s obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller’s account. 
  3. The Seller is entitled to demand payment of the full purchase price before the products are shipped to the Buyer. The provisions of Section 2119 Subsection 1 of the Civil Code shall not apply to the relationship between the Seller and the Buyer. The Seller may, at his discretion, accept payment of the purchase price in instalments or after delivery of the products; however, the Buyer is not entitled to demand this method of performance.
  4. Once the Order is placed in accordance with paragraph 3.4., it cannot be cancelled without the consent of the Seller. If the Seller allows the cancellation of the Order, cancellation charges of [CURRENCY][AMOUNT] -OR- [__% of the price for the ordered products] apply.
  5. After the Seller confirms the Order, they issue an invoice for the placed Order for the Buyer, which is sent to the e-mail address provided by the Buyer. If the invoiced amount is not paid by due date, the Buyer is subject to contractual penalty of [CURRENCY][AMOUNT] -OR- [__% of the price for the ordered products] for each day of default.
  6. The price for the products may include the price for returnable advance packaging. The Buyer may return the returnable deposit packaging at any time and receive back the deposit payment so paid.


  1. The method of delivery of the products is determined by the Seller and is carried out by third-party transport and courier services. If the method of delivery is agreed upon at the request of the Buyer, the Buyer bears the risk and any additional cost associated with this method of delivery. The Buyer is obliged to inspect the products for defects after receipt by any means and report them to the Seller or the carrier without undue delay. 
  2. Delivery time of the ordered products is subject to product market availability and/or synthesis, and cannot be set to specific date by the Seller beforehand. Thus, delivery time is only given as an estimate and is not bounding for the Seller.
  3. The Seller orders shipping via respective transporter. Once the ordered products are handed over to the transporter, the Buyer assume the responsibility for any damage caused to the products in the course of shipping.
  4. If the Seller is obliged under the Contract to deliver the products to the place specified by the Buyer in order, the Buyer is obliged to take delivery of the products on delivery. If the Buyer fails to take delivery of the products on delivery, the Seller shall be entitled to withdraw from the Contract and to claim damages for any loss arising from such failure.
  5. If for reasons on the part of the Buyer, it is necessary to deliver the products repeatedly or in a different way than specified in the order, the Buyer is obliged to pay the costs associated with the repeated delivery, or the cost associated with a different method of delivery. 
  6. Upon receipt of the products, the Buyer is obliged to check the integrity of the packaging of the products and in case of any defect, immediately notify the carrier or the Seller. In the event of a breach of the packaging indicating unauthorized intrusion into the shipment, the Buyer may not accept the shipment from the carrier. By accepting the shipment, the Buyer confirms that the shipment is delivered in good order and undamaged. 
  7. Other rights and obligations of the parties in the carriage of the products may be regulated by the Seller’s special delivery conditions if issued by the Seller.
  8. The Buyer may use their shipping account. In such a case, the Seller is not obliged to provide refund or replacement even if the product itself is damaged within the packaging.


  1. The Buyer acquires ownership of the products by paying the full purchase price of the products, i.e. by crediting the full purchase price to the Seller’s bank account. 
  2. The Seller is entitled to entrust a third party with the fulfilment of its obligations under the Contract.
  3. The Buyer acknowledges that the software and other components of the web interface of the store (including photographs of the products offered) are protected by copyright. The Buyer undertakes not to carry out any activities that could enable him or third parties to interfere with or make unauthorized use of the software or other components of the web interface of the store.
  4. When using the web interface of the store, the Buyer is not entitled to use mechanisms, software, or other procedures that could negatively affect the operation of the web interface of the store. The web interface of the Store may only be used to the extent that it is not to the detriment of the rights of other customers of the Seller and that is consistent with its purpose.
  5. The Buyer acknowledges that the Seller shall not be liable for errors resulting from third-party interference with the website or from the use of the website contrary to its intended use.


  1. All returns, replacements and refunds are subject to consideration of the Seller and are not guaranteed. The Seller may allow return, replacement or refund only after concluding, that there is an issue with the product itself, which was not caused by the Buyer, transporter or a third person.
  2. The refund shall at no time exceed the price of the ordered products. Packaging, labelling and transportation costs are not subject to a refund.
  3. Return shipments are not accepted by the Seller without their prior consent.
  4. All claims for return, replacement and refund must be place within 30 days of the receipt of the ordered product. The Seller does not have to take into account later claims.


  1. The Buyer acknowledges that for the purposes of exercising its rights and obligations under the Contract, as well as for certain other reasons, the Seller will process the Buyer’s personal data. Further information on how the Buyer’s personal data will be processed, including the scope, purpose, and duration of such processing and any rights that may be exercised in this regard, can be found here. 
  2. Cookies are only used by the Seller if their use and processing are necessary for technical storage or for the performance of the Contract and the execution of the Buyer’s order. Other than the above-mentioned use of cookies by the Seller takes place only on an opt-in basis, i.e., when the Buyer gives active consent to such use. The Buyer may withdraw this consent at any time. 


Unless otherwise agreed, all correspondence relating to the Contract must be delivered to the other Party in writing, either by electronic mail, in person, or by registered mail through a postal service provider (at the sender’s option). The Buyer shall be delivered to the electronic mail address specified in his user accounts or in his order. 


  • If the relationship related to the use of the website or the legal relationship based on the Contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. 
  • If any provision of the TC is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provision. Amendments to the Contract or the TC shall be in writing.
  • The Contract including the TC is archived by the Seller in an electronic form and is not accessible.

Contact details of the Seller, address delivery:


ID no. 026 14 774

Radiová 1122/1

102 00 Prague 10 – Hostivař

E-mail: [email protected]

Tel: +420 773 033 992